NHTSA recall 20V107000
Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2019 Smart Fortwo Electric Drive vehicle. A welded joint within the high-voltage battery main cell conductors may detach and interrupt electrical contact, resulting in sudden battery failure. The detached weld may also cause an electrical arc which can ignite inside the battery cells.
Safety consequence
If the high-voltage battery fails, the vehicle may stall, increasing the risk of a crash. In addition, an electrical arc inside the battery increases the risk of a fire.
Remedy
MBUSA will notify the owner, and a dealer will replace the high-voltage battery, free of charge. The recall began May 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030009.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Recalls apply to specific build ranges, not every car of the model year. Look up campaign 20V107000 on nhtsa.gov and enter your VIN.
- If your VIN is affected, the dealer-side fix is free regardless of mileage or model year — recall remedies don't expire. Mercedes-Benz USA handles smart recalls; any MB dealer can perform the work.
- If your VIN isn't affected, no action needed. Save the campaign ID for your records.
Source documents
- NHTSA campaign 20V107000 — official summary, affected vehicles, and recall progress
- NHTSA Recalls VIN lookup
Have a related question?
SmartDiag-AI can answer questions about this recall, related fault codes, or the underlying system. The link below pre-loads the campaign context.